Mission Health and Trellis Rx Sign Agreement to Improve Specialty Pharmacy Care for Patients

Mission Health will leverage Trellis Rx’s innovative specialty pharmacy care to introduce in-clinic services, provided by patient liaisons and clinical pharmacists, throughout Western North Carolina.

ASHEVILLE, N.C. (October 31, 2017) – Mission Health, western North Carolina’s healthcare leader and safety-net institution, and Trellis Rx, the premier specialty pharmacy solution for healthcare systems, announced today that they have signed an agreement to co-create a specialty pharmacy, designed with an unprecedented focus on patient engagement, education and experience. Trellis Rx is collaborating with Mission Health to offer this innovative specialty pharmacy model to patients and providers throughout the broader western North Carolina community. The program will begin with the health system’s Asheville-based Mission Hospital but aims to be available to providers beyond Mission over time. As a regionally-integrated health system, Mission Health is dedicated to improving the health and wellness of the people of western North Carolina.  Adding this “patient-first” concierge-level pharmacy care will help them achieve that goal for its most vulnerable patients.

The health system’s partnership with Trellis Rx will be key to optimizing the delivery of these services. “We’re excited to help Mission Health deliver superior patient outcomes,” says Trellis Rx CEO Ben Bulkley. “Trellis is committed to investing not only in Mission’s specialty pharmacy infrastructure, but also in the Asheville and western North Carolina communities. We couldn’t be more optimistic about the opportunity to partner with Dr. Paulus and the Mission Health team, an organization that’s strongly committed to providing the highest level of quality care to patients, and that is focused on innovative clinical programs,” said Bulkley. “their motivation to provide superb specialty pharmacy care for their patients is truly inspiring.”

Through their partnership, Mission Health and Trellis Rx will work together to create a unique care experience both in the clinic and throughout each patient’s course of treatment. The level of personalized patient care provided via these specialty pharmacy services will not only enhance the patient experience, but importantly also significantly improve patient outcomes. Patients will be connected with pharmacist liaisons who will assist them in navigating the many complex aspects of specialty drugs, including administration, adherence, and storage challenges. Trellis Rx’s innovative approach to specialty pharmacy care includes individualized, in-clinic and post-discharge patient services, as well as advanced technology solutions and continuous adherence management.  All of those services come together to ensure superior outcomes for Mission Health patients with diverse and wide-ranging needs.

“Through our innovative partnership with Trellis Rx, our patients will receive a unique and enhanced level of care in this important and growing area of specialty pharmacy services,” said Ronald A. Paulus, MD, President and CEO of Mission Health. “Specialty pharmacy medication management and compliance is vital to patient outcomes and cost-effectiveness.  Our focus and effort in this area, now further enabled by Trellis Rx, is a part of our relentless commitment to help our communities Be Well, Get Well and Stay Well.  Working together with the team at Trellis Rx allows our pharmacists and clinicians to be better connected and more responsive to our patients.  I’m excited to bring evidence-based, personalized care into the pharmacy services realm, and Trellis Rx is the ideal partner for this effort.”

 The new Mission Health specialty pharmacy changes how Mission Health patients can engage and be supported by the health system for their drug therapies.

 About Mission Health

Mission Health, based in Asheville, North Carolina, is the state’s sixth-largest health system. For the fifth time in the past six years, Mission Health has been named one of the nation’s Top 15 Health Systems by Truven Health Analytics, an IBM Company and part of IBM Watson Health in 2017. They are the only health system in North Carolina to achieve this recognition. Mission Health operates six hospitals, numerous outpatient and surgery centers, post-acute care provider CarePartners, long-term acute care provider Asheville Specialty Hospital, and the region’s only dedicated Level II trauma center. With approximately 12,000 team members and 2,000 volunteers, Mission Health is dedicated to improving the health and wellness of the people of western North Carolina. For more information, please visit mission-health.org or @MissionHealthNC.

About Trellis Rx

Trellis Rx is the leading technology-enabled specialty pharmacy service provider that partners with health systems to fund, build, and operate world-class specialty pharmacies on their behalf, under their brand. Trellis Rx enables health systems to deliver enhanced experiences and outcomes by helping them offer concierge-level clinical and administrative support to patients throughout their course of therapy. Trellis Rx believes that pharmacists and pharmacy technicians are critical additions to the care team, and that an exceptional pharmacy team makes superior results possible. For more information, please visit TrellisRx.com or @TrellisRx.
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