Mission Health Recognized by Becker’s Hospital Review as One of 58 Innovator Hospitals for 2017

ASHEVILLE, N.C. (October 10, 2017) – Mission Health has been named one of 58 Hospitals with Innovation Programs by the respected Becker’s Hospital Review for 2017. This recognition highlights that Mission Health not only focuses on the innovative process, but also devotes staff and financial resources to create new and better solutions to improve the healthcare delivery process and patient experience.

The Mission Center for Innovation (CFI), was established in 2012 to help achieve our BIG(GER) Aim: to get every person to their desired outcome, first without harm, also without waste and always with an exceptional experience for each person, family and team member. To that end, the CFI works to improve care through the use of pilot programs, technology, the provision of business planning and feasibility analysis services, and select funding opportunities. The CFI has partnered with Western Carolina University to create a graduate level course of study resulting in a Graduate Certificate in Health Innovation Management. The CFI is a connector, and supports both institutional interdepartmental alliances and partnerships between Mission Health and external organizations.

Several recent successful Center for Innovation projects include development, piloting and adoption of:

  • Cerner Patient Observer™, a system which employs video game technology to track patient movement and ultimately reduce patient fall risk; [https://youtu.be/swsBkBW84h4]
  • VersaBadge Technology, which tracks hospital equipment and staff movement through use of sophisticated Bluetooth Low Energy (BLE) real-time technology/analytics [https://youtu.be/CJ0rcmxRSAA]
  • Mission Visit Central, which allows families and significant others to participate in multidisciplinary rounds with providers while off-site in multiple locations; and
  • Innovative virtual health uses-case including but not limited to tele-Wound, tele-Diabetes, tele-Psych, virtual anticoagulation management and others.

Mission Health has been able to extend a variety of specialty services to rural communities that would otherwise not have access to these services or require traveling great distances to access.  Marc B. Westle, D.O, FACP, Senior Vice President and Chief Innovation Officer who leads the Center is gratified that the department has received this acknowledgment. “I’m very pleased – on behalf of our invested team members – that Becker’s has chosen to showcase the area of innovation in health systems and facilities,” stated Westle. “We are excited and honored to be working on diverse, ‘outside the box’ answers to issues that permeate a healthcare industry in constant flux: improving patient outcomes, optimizing value-based care, smart use of technology to increase accessibility to care, and more.”

Ronald A. Paulus, MD, President and CEO of Mission Health, echoed Westle’s enthusiasm for the Center for Innovation’s inclusion in the 58 for 2017.  “Mission Health places great systemic value on experimentation with tools and programs that can elevate care delivery and the patient experience, and the Center for Innovation has become the foundation from which we can effect transformational change. Dr. Westle and his staff are doing important work to ensure that Mission Health continues to provide the most advanced and efficiently delivered care possible, care that is tailored to the needs of our communities,” he said.


Mission Health, based in Asheville, North Carolina, is the state’s sixth-largest health system. For the fifth time in the past six years, Mission Health has been named one of the nation’s Top 15 Health Systems by Truven Health Analytics, an IBM Company and part of IBM Watson Health in 2017. We are the only health system in North Carolina to achieve this recognition. Mission Health operates six hospitals, numerous outpatient and surgery centers, post-acute care provider CarePartners, long-term acute care provider Asheville Specialty Hospital, and the region’s only dedicated Level II trauma center. With approximately 12,000 team members and 2,000 volunteers, Mission Health is dedicated to improving the health and wellness of the people of western North Carolina. For more information, please visit mission-health.org or @MissionHealthNC.
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