Family Support Network a Model of Success

ASHEVILLE, N.C. (Feb.10, 2016) – Parents and family members of children with special needs experience a unique sets of challenges each day. The Family Support Network of Western North Carolina at Mission Children’s Hospital provides resources to help meet those challenges, and with recent recognition from the Institute for Patient- and Family-Centered Care (IPFCC), they’ll serve as an example for similar programs.

The IPFCC has announced that the Family Support Network will be featured on a new Peer Mentor Programs section of their website, which will highlight successful parent-to-parent and peer mentoring programs. “The goal of this new IPFCC web resource,” writes Beverley H. Johnson, President and CEO of IPFCC, “is to recognize and share models of success in partnering with patients and families in designing, implementing, and sustaining hospital-, clinic-, and community-based peer support programs. The partnership created and sustained between Family Support Network of Western North Carolina and Mission Children’s Hospital is truly exceptional.”

“It’s an honor to receive this wonderful accolade,” said Roxann Colwell, Manager of the Family Support Network of WNC.  “We are proud of the support we provide to our patients and families throughout western North Carolina, and it’s so rewarding to know we can be a resource for other programs and organizations nationally.”

IPFCC’s Peer Mentor Programs website section is planned for launch in March 2016. For more information on services offered by the Family Support Network, visit or call (828) 213-0033.

About Mission Children’s Hospital

Mission Children’s Hospital is the only children’s hospital in western North Carolina. Located in Asheville, North Carolina, its services include pediatric and adolescent specialty care, neonatal and pediatric intensive care, and pediatric and adolescent psychiatric care. Mission Children’s Hospital has 130 beds, averages 3,100 patient admissions to its pediatric inpatient units, 3,900 outpatient pediatric surgeries and nearly 12,000 pediatric emergency department visits annually. Each year, approximately 750 ill and premature newborns receive life-saving care in its Neonatal Intensive Care Unit. Mission Children’s Hospital is a member of Mission Health, a Top 15 Health System. For more information, visit or @MissionChildren.

About Mission Health 

Mission Health, based in Asheville, North Carolina, is the state’s sixth-largest health system and the region’s only not-for-profit, independent community hospital system governed and managed exclusively in western North Carolina. Mission Health has been recognized as one of the nation’s Top 15 Health Systems 2012-2015 by Truven Health Analytics, formerly Thomson Reuters. Mission Health is the only health system in the nation to receive this recognition four years in a row, and the only health system in North Carolina to achieve Top 15 recognition.

Mission Health, which traces its roots in the region back to 1885, operates six hospitals, numerous outpatient and surgery centers, post-acute care provider CarePartners, long-term acute care provider Asheville Specialty Hospital and the region’s only dedicated Level II trauma center. Its medical staff consists of more than 1,000 physicians and is certified in more than 50 medical specialties and sub-specialties. Mission Health has seven Centers of Excellence: Cancer, Heart, Mission Children’s Hospital, Neurosciences, Orthopedics, Trauma and Women’s Health. Mission Hospital, located in Asheville, is the system’s flagship hospital and is licensed for 763 beds. It is the regional referral center for tertiary and quaternary care. It also includes Mission Children’s Hospital – the region’s only children’s hospital. Other Mission Health member hospitals include Angel Medical Center in Franklin, Blue Ridge Regional Hospital in Spruce Pine, Highlands-Cashiers Hospital in Highlands, McDowell Hospital in Marion and Transylvania Regional Hospital in Brevard. With approximately 10,700 employees and 2,000 volunteers, Mission Health is dedicated to improving the health and wellness of the people of western North Carolina. For more information, please visit or @MissionHealthNC.

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