BREVARD, N.C. (Feb. 17, 2016) – Transylvania Home Care, a service provided by CarePartners, recently received a 5-star patient satisfaction rating from Home Health Consumer Assessment of Healthcare Providers and Systems. HHCAHPS does a national survey that asks patients about their recent experiences with a home health agency. The results are based on questions such as these:
- How often the home health team gave care in a professional way
- How well the home health team communicate with patients
- Did the home health team discuss medicines, pain and home safety with patients
“We are so proud of our team of professionals and accolades are always wonderful, but are even more valuable when they come from our patients,” said Linda Fluck, Director of Transylvania Home Care & Hospice. “Our patients are our top priority and hearing comments from them about our staff means we are meeting our goal to provide exceptional care, every day.”
Home Health Compare has information about the quality of care provided by “Medicare-certified” home health agencies throughout the nation. “Medicare-certified” means the home health agency is approved by Medicare and meets certain federal health and safety requirements.
Transylvania Home Care survey scores exceed those of the North Carolina and National averages according to information on www.medicare.gov/homehealthcompare.
Transylvania Home Care & Hospice offers care in home throughout Transylvania County. Call 828-883-5254 to find out more.
CarePartners Health Services, which recently received the Governor’s Award of Performance Excellence in Healthcare, is a local, not-for-profit healthcare organization serving western North Carolina. CarePartners provides quality health services across the full continuum of post-acute care in the following service areas: Rehabilitation Hospital, Home Health, Outpatient Rehabilitation, Hospice, Palliative Care, Adult Day, Private Duty and Orthotics & Prosthetics. With approximately 1,100 employees and 400 volunteers, CarePartners Health Services is dedicated to helping people of western North Carolina live full and productive lives, despite illness, injury, disability or issues related to aging. CarePartners is a member of Mission Health, a Top 15 Health System. For more information, please visit carepartners.org.
About Mission Health
Mission Health, based in Asheville, North Carolina, is the state’s sixth-largest health system and the region’s only not-for-profit, independent community hospital system governed and managed exclusively in western North Carolina. Mission Health has been recognized as one of the nation’s Top 15 Health Systems 2012-2015 by Truven Health Analytics, formerly Thomson Reuters. Mission Health is the only health system in the nation to receive this recognition four years in a row, and the only health system in North Carolina to achieve Top 15 recognition.
Mission Health, which traces its roots in the region back to 1885, operates six hospitals, numerous outpatient and surgery centers, post-acute care provider CarePartners, long-term acute care provider Asheville Specialty Hospital and the region’s only dedicated Level II trauma center. Its medical staff consists of more than 1,000 physicians and is certified in more than 50 medical specialties and sub-specialties. Mission Health has seven Centers of Excellence: Cancer, Heart, Mission Children’s Hospital, Neurosciences, Orthopedics, Trauma and Women’s Health. Mission Hospital, located in Asheville, is the system’s flagship hospital and is licensed for 763 beds. It is the regional referral center for tertiary and quaternary care. It also includes Mission Children’s Hospital – the region’s only children’s hospital. Other Mission Health member hospitals include Angel Medical Center in Franklin, Blue Ridge Regional Hospital in Spruce Pine, Highlands-Cashiers Hospital in Highlands, McDowell Hospital in Marion and Transylvania Regional Hospital in Brevard. With approximately 10,700 employees and 2,000 volunteers, Mission Health is dedicated to improving the health and wellness of the people of western North Carolina. For more information, please visit mission-health.org or @MissionHealthNC.